vip baji Privacy Policy

When you create an account on vip baji, carry out transactions, or contact our support team, we collect the following types of information:

1.1 Identity Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Permanent address

1.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

Your card number or bank PIN is never collected or stored.

1.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and session data
• Activity logs on the platform

vip baji uses your information only for specific and legitimate purposes. The table below summarises the purposes for which we use your data and the legal basis for each:

Keeping your data secure is one of our highest institutional responsibilities. vip baji takes the following technical and administrative measures to store all your personal and financial information:

3.1 Technical Security

• Every data transmission is secured using SSL (Secure Socket Layer) encryption technology.
• Sensitive information stored in the database is kept in encrypted form.
• Two-factor authentication (OTP) is used to protect logins.
• Regular security audits and vulnerability assessments are conducted.

3.2 Administrative Security

• Only authorised staff have access to your information.
• All staff are trained in data protection and are bound by confidentiality agreements.
• Every instance of data access is logged and monitored.

3.3 Retention Period

Your information is retained while your account is active and, after account closure, for a defined period as required by law. This period may be extended if needed for fraud investigations or legal claims.

vip baji does not sell your personal information to third parties for commercial purposes. However, certain information may be shared in the following circumstances:

• Payment processors: Information required to complete bKash, Nagad, Rocket, Upay and bank transfer transactions is shared with the relevant payment partners.
• Identity verification services: Certain information is shared with authorised verification agencies to complete the KYC process.
• Law enforcement agencies: Relevant information is provided in response to a lawful request from a competent authority or a court order.
• Technology service providers: Technical partners who assist in operating the platform, all of whom are bound by strict confidentiality agreements.

Every third-party partner is contractually required to follow standards consistent with this Policy.

The vip baji platform uses cookies and similar technical technologies. These help improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for basic platform functionality.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Used to understand which parts of the platform are used and how, helping us improve the service.

5.2 Cookie Control

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some core platform functions.

vip baji respects your rights regarding your information. Your rights include:

• Access: You may request a copy of the information we hold about you.
• Right to rectification: If your information contains any errors, you may request a correction.
• Right to erasure: In certain circumstances you may request that your information be deleted, though this may not be possible in full where legal obligations apply.
• Right to restrict processing: In certain cases you may request that the processing of your information be limited.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time.
• Opt out of marketing communications: You can stop marketing communications by using the opt-out link provided in any promotional email or message.

To exercise these rights, contact our support team via live chat. We provide service in Bengali and English 24 hours a day, 7 days a week.

All vip baji services are available only to persons aged 21 or above. We do not knowingly collect personal information from minors.

Each user's age is verified at registration. If we become aware that information has been collected from a minor, that account will be closed immediately and the relevant information will be deleted.

More details on responsible gaming and age verification can be found on our Responsible Gaming page.

vip baji's operations rely on international technology infrastructure. As a result, some of your information may be stored or processed on servers located outside Bangladesh.

For any such international transfer, we ensure that the receiving party provides a level of data protection equivalent to or higher than this Policy. Appropriate data processing agreements are in place with all relevant partners.

vip baji may review and update this Privacy Policy from time to time. Changes may occur due to changes in the service, legal requirements, or the introduction of new data processing methods.

If there is a significant change to the Policy, we will send a notification to your registered email or mobile number. Continued use of the platform after a change means you have accepted the updated Policy.

The date this Policy was last effective is shown at the top of the page. You can return to this page at any time to view the latest version.

This Privacy Policy is an integral part of vip baji's overall service framework. To learn about the full terms of use for your account, bonus conditions and dispute resolution, please read our Terms and Conditions page.

For answers to common questions about your account, deposit and withdrawal process, or bonuses, visit our FAQ section, where the most frequently asked topics are explained in plain language.

Visit our About Us page to learn about vip baji's business identity, goals and the principles behind our services.

For any questions about this Policy or your information, you can contact us directly via our 24/7 live chat support.