For players aged 21 and above

vip baji's commitment to responsible gambling

vip baji gives every member the ability to stay in control of their gambling so it remains a form of entertainment. Here you will find limit-setting tools, warning signs, and ways to get support.

21+ age restriction is mandatory
24/7 support is active
3 levels of self-limit tools

Why gambling needs to be controlled

Online betting and casino games can be an enjoyable source of entertainment when used responsibly. At the same time, it is important to keep in mind that excessive or uncontrolled gambling can lead to financial and mental health problems. vip baji believes every player should stay aware of their spending limits and time.

21+ — age restriction is mandatory

vip baji is committed to providing a safe environment for players in Bangladesh. Only those aged 21 or above may participate on our platform. If there is evidence that an account is being used by a minor, it will be closed without delay.

The core principle of responsible gambling is: you control the game, the game does not control you. Set a fixed budget, play within a set time, and accept losses as a normal outcome. There is no guarantee of winning — this is something to always keep in mind. These points are also clearly stated in our Terms and Conditions.

If you feel that your gambling habits are affecting your daily life or straining your relationships with family, use the tools and support options below. Seeking help is not a sign of weakness — it is a sign of awareness.

Self-limit control tools

vip baji gives you the ability to manage your own gambling. Each of the tools below can be used directly on your account or activated through 24/7 live chat.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once the limit is reached, the system will automatically stop further deposits.

Session Time Limit

Set a limit on how long you play in one session. When the set time is up, you will receive a logout notification to help you take a break.

Loss Limit

Once you have lost a set amount, betting will be stopped for that day or week — to reduce your financial losses.

Cooling-Off Break

Temporarily pause your account for a few days or weeks. During this time, neither logging in nor placing bets will be possible.

Self-Exclusion

If you want to keep your account fully closed for an extended period, submit a self-exclusion request. Options range from a minimum of six months to permanent closure.

Direct Support

Our team is available 24/7 on live chat to help you set or change any limit — talk to us in Bengali and get a quick response.

Send a deposit limit request

Fill in the form below to send a request to the support team. Our team will activate it within 24 hours.

Even after sending this request, you can speak to us directly on live chat.

Warning signs of problem gambling

If you notice any of the following in yourself or someone close to you, do not take it lightly — this is the right time to seek help.

  • Repeatedly betting to recover lost money, each time with larger amounts.
  • Lying to family, friends, or at work to hide the time or money spent gambling.
  • Feeling restless, irritable, or anxious when trying to stop gambling.
  • Using money set aside for daily essentials — such as bills, food, or transport — to place bets.
  • Giving more attention to gambling than to sleep, work, or relationships.
  • Gambling with borrowed money, loans, or by dipping into savings.
  • Using gambling as a way to cope with stress, excitement, or emotional pain.

If one or more points on this list feel familiar, contact vip baji's 24/7 live chat today. Our support team is ready to help without judgement. In accordance with our Privacy Policy, all your information will be kept completely confidential.

Where to get help

Rather than dealing with it alone, seek help from someone you trust or a professional. The three options below are the most effective.

vip baji Support Team

Our 24/7 live chat and email support are available in Bengali and English. Contact us directly for anything related to setting limits, pausing your account, or self-exclusion — no questions asked.

Family and Trusted People

Let a close family member or trusted friend know about the situation. They can help limit access to your account or support you in making decisions. Speaking openly with someone close to you can often resolve many problems on its own.

Professional Counselling

Mental health professionals in Bangladesh provide support for addiction-related issues. You can contact the mental health department of your nearest medical college hospital or any registered counsellor — this is completely confidential.

Practical tips for safe gambling

Budget first, play second

Before you start playing, ask yourself: how much can I afford to spend today at most? This amount should come from money set aside beyond essential daily expenses. Stop when the budget is gone — avoid depositing more in the hope of winning. Our deposit limit tool automates this for you.

Keep track of your time

Playing for long stretches reduces your ability to think clearly and increases the chance of poor decisions. Take at least a five-minute break every hour. You can use the session timer tool to receive automatic notifications on your phone or browser.

Gambling is entertainment, not a source of income

In casino games and betting, the house always has an advantage over the long run. Think of it as the cost of entertainment rather than a way to earn money — just like a cinema ticket or a restaurant meal. This mindset makes it easier to accept losses and helps you avoid unnecessary harm.

Do not gamble under stress or alcohol

Gambling while under stress, anger, sadness, or the influence of alcohol weakens decision-making and raises the risk of excessive betting. It is better not to log in to your account in such a state. Playing with a clear and steady mind makes the experience more enjoyable.

Keep your account away from minors

The 21+ age restriction is strictly enforced at vip baji. If younger family members use your device, make sure you have a secure password and always log out. Never share your account credentials. You will find more details on account security in our FAQ section.

Questions about responsible gambling

Common questions and answers on responsible gambling.

Lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour waiting period — this is intentional to prevent decisions made on impulse.

Yes. During the self-exclusion period, all account features, deposits, withdrawals, and bonus access are suspended. Once the self-exclusion period ends, you will need to contact the support team to reactivate your account.

Start by talking to them calmly and without judgement. Let them know you want to help. If needed, reach out to vip baji support by email or live chat — we will advise on the right steps. Guidance toward professional mental health services is also available.

Providing a date of birth at registration is mandatory. vip baji may request age verification using a national ID card or passport at any time. If verification shows the user is under 21, the account will be closed immediately.

Yes. Bonus and promotional messages are paused during a cooling-off or self-exclusion period. This preference is activated at the time of your request. If you want promotional emails stopped even after the break ends, let us know via live chat.